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Helping Small Business help themselves - Network Solutions

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Email Service

Started by smedia · 9 months ago

In our efforts to improve services we made enhancements to our email platform on Saturday, August 30th. After the release we noted some technical issues. We have made a decision to postpone the release & implement it at a later time. A small number of customers may have experienced some em ... Continue reading »

2 comments

  • assigned Service Request Number 1-358556572

    Apparently...you changed the requirements for email passwords and did NOT contact us that a "high case" character and 1 "numeric" character must be included. Because you didn't respond directly, I ended up investigating this and try and problem solve myself.
    Our email password didn't contain these requirements...nor do I know when you changed your site.
    Are you trying to turn away customers?
    Our business depends on this server operating properly!


    Michael Roberge / Owner
  • Please be sure to fully test all platforms and mail client software before implementing new releases. Windows Vista, Windows XP, Macintosh, Linux, webmail, Outlook, Lotus, Thunderbird, etc. - all should be tested for compatibility before release. Thanks!

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